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Cisco CON-PREM-2811
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Cisco Technical Support Services such as Cisco SMARTnet Onsite support help enable improved productivity and can increase operational efficiency by complementing your in-house resources with world-class networking expertise. It can maximize availability and minimize risks for systems running mission-critical applications.

Cisco CON-PREM-2811 Service Information

Provided Support: Web Knowledge Base Access
Provided Support: Phone Support
Provided Support: Parts & Labour
Provided Support: Email Support
Service Availability: 24 Hours/Day x 7 Days/Week
Response Time: 2 Hour
Service Location: On-site
Service Duration: 1 Year
Product Support:
  • CISCO2811: Cisco 2811 w/ AC PWR,2FE,4HWICs,2PVDMs,1NME,2AIMS,IP BASE,64F/256D
  • CISCO2811: Cisco 2811 w/ AC PWR,2FE,4HWICs,2PVDMs,1NME,2AIMS,IP BASE,64F/256D
Region Availability:

Service is available only if your distance from a parts depot or authorized Cisco service location is within 25 driving miles in the United States, Canada, Australia, New Zealand, and select countries in Europe, South America, and Asia. To determine if this service is available for your location, see the Cisco Service Availability matrix.

Note: Domestic resellers purchasing for International locations will be subject to an additional fee

Cisco CON-PREM-2811 Miscellaneous

Additional Information:
  • This service is not available in all areas. Please call your sales rep to determine availability
  • This service is not available in all areas. Please call your sales rep to determine availability

Cisco CON-PREM-2811 Original Manufacturer Warranty

Standard Warranty: Not Applicable

Cisco CON-PREM-2811 General Information

Manufacturer: Cisco Systems, Inc
Brand Name: Cisco
Service Name: SMARTnet
Product Type: Service

Cisco CON-PREM-2811 Service Information

Service Type: Maintenance - Parts and labor - Physical Service
Service Description: 24x7x2
Service Details:
  • Software support includes maintenance, minor and major updates for your licensed feature set
  • Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
  • The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution
  • Advance replacement parts, with or without a field engineer, are delivered within 2 hours of determining that part replacement is required*

    • *Certain limitations may apply for heavy or oversized equipment.

  • Software support includes maintenance, minor and major updates for your licensed feature set
  • Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
  • The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution
  • Advance replacement parts, with or without a field engineer, are delivered within 2 hours of determining that part replacement is required*

    • *Certain limitations may apply for heavy or oversized equipment.
Provided Support: New Releases Update